Privacy Policy

Effective Date: January 1, 2026

Welcome to Club 32 ("Club 32," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide while using our website, platform, educational services, and related products.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.


Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Practice or Company Name

  • Professional Title

  • Email Address

  • Telephone Number

  • Mailing Address

  • Billing Information

  • Continuing Education Information

  • Event Registration Information

  • Profile Information

  • Account Login Credentials

If you purchase products or memberships, payment information is processed securely through third-party payment processors. Club 32 does not store complete credit card information.


Automatically Collected Information

When you visit our website or use our platform, we may automatically collect information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Referring Website

  • Pages Visited

  • Date and Time of Visit

  • Session Duration

  • Website Navigation Behavior

This information helps us improve our services and website performance.


Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Keep users logged in

  • Improve website performance

  • Analyze website traffic

  • Personalize content

  • Measure advertising effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.


How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process memberships

  • Register you for webinars and events

  • Deliver continuing education content

  • Issue CE certificates

  • Provide customer support

  • Improve our platform

  • Personalize your experience

  • Send important service announcements

  • Communicate about educational opportunities

  • Send newsletters and marketing communications (with your consent where required)

  • Comply with legal obligations


Educational Events & Continuing Education

Club 32 provides educational events, webinars, study clubs, and continuing education.

Participation may require collection of:

  • Attendance records

  • Course completion information

  • Survey responses

  • Continuing education verification

  • Certificate issuance records

These records may be retained to satisfy educational accreditation requirements.


Membership Platform

If you create a Club 32 membership account, we may store:

  • Membership status

  • Learning progress

  • Saved resources

  • Event registrations

  • Community participation

  • Profile preferences

You may update or delete certain profile information at any time through your account settings.


Marketing Communications

With your permission, we may send:

  • Educational updates

  • New course announcements

  • Event invitations

  • Practice growth resources

  • Product information

  • Membership news

  • Promotional offers

You may unsubscribe at any time using the unsubscribe link included in our emails.


SMS Communications

If you voluntarily provide your mobile phone number and opt in, Club 32 may send SMS text messages regarding:

  • Event reminders

  • Webinar notifications

  • Membership updates

  • Account alerts

  • Educational announcements

  • Customer support communications

SMS Consent

By providing your mobile number and opting in, you agree to receive recurring text messages from Club 32.

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.


Sharing Information

We do not sell your personal information.

We may share information only with trusted service providers who help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Learning management systems

  • Webinar platforms

  • Email marketing providers

  • Analytics providers

  • Customer support software

These providers receive only the information necessary to perform services on our behalf.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.


Third-Party Services

Our website may contain links to third-party websites including:

  • Continuing education providers

  • Webinar platforms

  • Social media

  • Sponsors

  • Industry partners

We are not responsible for the privacy practices of third-party websites.


Analytics

We may use services such as:

  • Google Analytics

  • Google Search Console

  • Microsoft Clarity

  • Meta Pixel

  • LinkedIn Insight Tag

  • Other website analytics platforms

These services help us understand website performance and improve user experience.


California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect

  • Request access to your information

  • Request deletion of eligible personal information

  • Correct inaccurate information

  • Limit certain uses of sensitive personal information where applicable

  • Receive equal service regardless of exercising your privacy rights

Club 32 does not sell personal information.

To exercise your privacy rights, contact us using the information below.


New York Privacy Notice

If you reside in New York, we maintain reasonable administrative, technical, and physical safeguards to protect personal information in accordance with applicable New York law.


International Users

If you access Club 32 from outside the United States, your information may be transferred to and processed within the United States.

By using our services, you consent to such transfers.


Children's Privacy

Club 32 is intended for licensed professionals and adults.

We do not knowingly collect information from anyone under the age of 18.


Your Rights

Depending on your location, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete eligible information

  • Withdraw marketing consent

  • Update account information

Requests may be submitted using the contact information below.


Data Retention

We retain personal information only as long as necessary for:

  • Membership administration

  • Continuing education records

  • Legal compliance

  • Financial reporting

  • Customer support

  • Security purposes


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting this page.

The Effective Date at the top of this document indicates the most recent revision.


Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us.

Club 32

Email: info@club32.com

Website: https://club32.com

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